Questions and answers

One web-based report per report type you select, each with an executive summary, scored areas, evidence-tagged findings, ready-to-paste rewrites and code, a ranked correction log, a 90-day roadmap, a resource gap analysis, an honest limitations list and a verified evidence appendix. Reports print cleanly to PDF from your browser.

Most single reports are ready in 10 to 20 minutes. The Strategic Brand Audit and full packs take longer because they crawl competitors, run a live search sample and pass through a second review. Plan on 30 to 60 minutes for a full pack. You get an email the moment everything is ready and can watch progress on your order page.

Verified means the fact came straight from our crawler: a duplicate title tag, a form with 13 fields, a phone number missing from every header, a colour pair at 1.6:1 contrast. Every verified fact is reproduced in the evidence appendix. Anything else is labelled Assessment, which is professional judgement based on that evidence.

No, and it will never pretend to. There is no Google Search Console, Analytics or ad account connection in this version. Where a report includes a search sample, it is a live web-search sample and is described as exactly that. Metrics we cannot measure are listed under Limitations instead of being invented.

Any publicly accessible website served over http or https. We crawl up to 20 pages of your site (homepage, navigation and sitemap pages first) plus the homepages of up to three competitors. Sites behind a login, staging sites blocked by a password, and single-page apps that render nothing without JavaScript will produce a thin evidence pack.

Each report is priced on the estimated compute it takes to generate (the model tokens for crawling digests in and writing the report out, plus web searches), multiplied by six. Reports currently range from A$6.95 to A$22.95. Packs are discounted on top. There is no subscription and no account to create.

Our worker retries automatically. If a report still cannot be produced, it is marked failed on your order page, we are notified, and we either regenerate it or refund that report. Use the support form (linked from every order and report page) with your order reference; the Terms set out the refund policy.

You must own the website or be authorised to audit it (for example as its agency or consultant). We only fetch public pages, politely, with an identified crawler, and competitor homepages are fetched for comparison only.

Yes. Tick "White-label branding" in the order builder (A$9.95 per order): every report in that order carries your name, optional logo, tagline and accent colour, the "what to do next" section points to you, and Markus Marketing is not mentioned anywhere in the reports. The order page and emails still come to you from Markus Marketing.

The crawl evidence, the generated reports and your order details (website, email, reports purchased) are stored so you can reopen your reports. Card details never touch our servers - payment is handled by Stripe. See the Privacy Policy for retention and deletion.

Markus Marketing is a digital marketing studio in Chatswood, Sydney, operated by WWW.DIRECTORY.COM.AU PTY LTD (ABN 68 090 816 461). Brand Audit is the same evidence-first process we use when we take on a client website, packaged so any business can run it.